'BPO Future Forward,' the Infosys BPO Journal, showcases our thought leadership in business process outsourcing. The journal discusses industry trends, shares perspectives, and explores co-creation strategies with customers and stakeholders.
We share our journal with customers, prospects, analysts and the media. Our thought papers are frequently quoted by the global media and industry forums such as Nasscom, the premier trade body and the chamber of commerce of the IT and BPO industries in India.
Infosys BPO JournaI VIII
Innovate to shape the future
Innovation is about finding newer ways to do old, familiar things – to continually improve systems and processes to drive efficiency and effectiveness. The collection of six thought papers in this journal encourages creative ways of working together, helping create strategies and business models that can shape the future of enterprises.
Infosys BPO Journal VII
Infosys BPO Journal VI
Innovate. Transform. Optimize
Infosys BPO Journal V
Redrafting business models – Tomorrow's enterprise in action
Infosys BPO Journal IV
Technology the ‘new normal’ – Enabling businesses
Infosys BPO Journal III
Winning in the downturn
BPO Journal II
Enhancing business value. Driving transformation
BPO Journal I
Business process outsourcing