BPO Journal

Life Matters: Infosys BPO journal on next-generation insurance

Life Matters, a journal from the Infosys BPO Insurance practice, showcases strategies to grow and innovate. Our inaugural issue shares perspectives on life insurance, annuity and retirement solutions.
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Infosys BPO honored for excellence in shared services

Infosys BPO was recognized for outsourced services delivery at the Shared Services & Outsourcing Network (SSON) 2010 North American and Australasian Shared Services Excellence Awards.
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Infosys BPO, a catalyst for Philips' growth in Latin America

The Infosys BPO Belo Horizonte Delivery Center becomes a change agent as Philips prepares for rapid growth in Latin America.
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'Infosys - a collaborative, trusted business partner'

"If you want to reduce costs, if you want to free your people up to concentrate on more strategic work, Infosys is a real answer," says Jim Young, Executive General Manager of People and Culture, Group Business Services, National Australia Bank.
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'Infosys challenged our processes to make them more efficient'

The Director, Global Financial Services, Alcoa and the Country Head, Alcoa India GBS discuss how Infosys BPO enhanced processes since 2004.
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Infosys BPO Journal, Vol. V: Redrafting Business Models - Tomorrow's Enterprise in Action

Global companies must manage change by developing new business models to compete effectively. Learn about outsourcing strategies, hybrid sourcing models, HR and platform-based outsourcing.
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'One of the best partners we have ever had is Infosys'

The Customer Service and Support Operations team at networking major, Cisco, talks about Infosys BPO's transformational contribution to its operations and processes. Infosys' "ability to adapt and create new skills" has impressed them.
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BPO Future Forward

'BPO Future Forward', the Infosys BPO Journal, showcases our thought leadership in business process outsourcing. The Journal discusses industry trends, shares perspectives and explores co-creation strategies with customers and stakeholders.

We share our Journal with customers, prospects, analysts and the media. Our thought papers are frequently quoted by the global media and industry forums such as NASSCOM, the premier trade body and the chamber of commerce of the IT-BPO industries in India.

Infosys BPO Journal VI - Innovate. Transform. Optimize

The latest edition focuses on how enterprises, in order to adapt to new business dynamics, are looking to collaborate with business partners, who can not only optimize business processes but also, come up with next generation solutions and services to allow for transformational growth and innovative service delivery. These are precisely the opportunities that create a new business order allowing enterprises to realize sustainable business value from their strategies and initiatives.

The thoughts presented in this Journal include best practices, strategies and solutions to derive measurable business value through next generation outsourcing.

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Media Mentions

Infosys BPO aims to quadruple revenues to US$ 1 billion in three years.
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Reproduced with permission from Livemint.com

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Shibulal's vision of Tomorrow's Enterprise