Thought Leadership
Infosys in the News
An Innovation Ecosystem to Transform Outsourcing
June 23, 2011
Infosys BPO maps process metrics to business outcomes for realizing measurable value, according to Ritesh Idnani, Chief Operating Officer.
Published with permission of Alsbridge Inc.
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Introducing a Dedicated Procurement Innovation Program
Technology has a multiplier effect for outcome-based services and procurement transformation. Our experts discuss how Infosys' Procurement Innovation Board established with global customers drives innovation and sustainable sourcing.
Published with permission of Outsourcing Center
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SSON G6 Panel Interview: Ritesh Idnani
May 02, 2011
Ritesh Idnani, Chief Operating Officer, Infosys BPO, shares his thoughts on pertinent issues associated with change management, innovation, outsourcing decisions, and advisory...
An Outcome-based Approach to Procurement Outsourcing
Infosys' expert proposes an alternative model for procurement outsourcing to ensure business transformation and sustainable savings.
Published with permission of Global Services Media
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Infosys Revs Up Spend Management Practice
December 15, 2010
Jason Busch, Founder and Managing Director of Azul Partners, shares his perspective on Infosys' Sourcing &Procurement (S&P) BPO capabilities in his blog SpendMattersT. The article positions Infosys amongst the...
Outsourcing and Innovation: Two Sides of a Coin
November 11, 2010
Infosys BPO combines customer-orientation, training and certification, and technology-led services to transform processes, according to Ritesh Idnani, Chief Operating Officer.
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Infosys says BPO services could overtake IT revenues
September 13, 2010
Infosys BPO aims to quadruple its revenue to $1 billion in three years, riding a rebound in demand for outsourcing. The firm is cross-selling its outsourcing services with technology solutions. Infosys BPO currently contributes to 5% of the firm's total ...
