Scaling from shared services to core services
Brown Brothers Harriman (BBH) is moving towards globalizing their workforce and they have chosen Infosys as the partner to help them meet their goals.
The broad array of skills, the cultural match, and the deep experience are the important points that BBH considered while selecting Infosys as a partner. The ability to scale beyond business process and show expertise in technology and systems is the key differentiator that set Infosys apart.
“What’s different about it, and I think it’s a compliment to Infosys, is our ability to use them for aspects of what we offer as a core service. What Infosys is doing for us are reconciliation, corporate action and the like, and actually less so with regards to shared functions, like controller functions, or finance or HR.” - Tim Connelly, Partner, Investor Services, Brown Brothers Harriman