Says National Australia Bank
Global companies must establish procedures to streamline contract management by strategic partners. Systematic procedures enable a consolidated view of risk exposure and obligations across contract types, regions and services. Our expert...
recommends platform-based contract management solutions for better responsiveness and tracking performance.
Published with permission of India Business Law Journal
Global companies are looking beyond labor cost arbitrage and economies of scale from Business Process Outsourcing (BPO) providers. According to Infosys BPO expert, they seek seamless global business processing in a cost-effective manner. However, companies face challenges...
due to inorganic growth, decentralized IT and heterogeneous Enterprise Resource Planning systems. Infosys' Platform BPO provides a solution by converging the outsourced people, process and technology with the BPO provider, and aligning with the strategic objectives of the customer. It transforms service delivery by shifting from a transaction-centric model to a process-centric model.
Published with permission of The Economic Times
Beyond the hype about transformation, real work is being delivered, says Imrana Khan in an article in www.globalservicesmedia.com . A telecom equipment provider improved inventory accuracy by 25% with approximately $7.9 million...
worth of inventory rejects cleared. An Australian Bank improved its resolution time by 90% from 28 days to only two, freeing capacity by 50%.
Published with permission of Global Services Media
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