Infosys Order Management Business Platform
The challenging economic environment demands a 'lean’ business approach. Companies must achieve 'more with less’, and enhance efficiency and flexibility. However, a majority of companies realize that solutions to reduce costs in the long-term create short-term issues in time-to-market, process requirements and initial investment costs.
The Infosys Order Management Business Platform (IOMPlus) is a multi-channel selling and order management business platform that combines the best of domain, process operations, and technology. It is a unique model that offers financial and technological flexibility, delivering significant value. IOMPLus enhances customer satisfaction, increases revenue, optimizes the order management operating costs, and mitigates risks.
Key features
- IOMPlus provides visibility and control over sales, fulfillment, and logistics processes. It manages the entire order lifecycle - from quote to cash - as a unified process across the extended enterprise.
- IOMPlus complements and extends your existing ERP and CRM investments by automating marketing, guided selling, quotes and proposals, and order management processes that extend beyond the four walls of your business.
- IOMPlus allows you to capture, distribute, and integrate orders from multiple sources and sales channels for processing and fulfillment across the extended enterprise.
- IOMPlus aggregates orders from multiple channels to create a single view of demand, inventory, and supply across complex and global networks.
- IOMPlus platform blends the Sterling Commerce suite of applications with Infosys’ IT deployment services and operational delivery excellence in a pay-per-use model.
Benefits
- Built-in business value: Increases revenue, reduces cost per order and enhances the customer experience through high order accuracy, fast response time, guided selling, etc.
- Accelerates results: Reduces lead time and accelerates value realization through prompt implementation
- Lowers Total Cost of Ownership: Helps move from fixed expense (CAPEX) to variable expense (OPEX), and ensures savings through quick transition and lower training costs
- Reduces risk: Highly integrated and secure services eliminate the risk of slow deployments, expensive integration and underperforming providers
Webinar
Infosys-Everest Group webinar on multi-channel selling
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