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Infosys BPO, a catalyst for Philips' growth in Latin America
'Infosys challenged our processes to make them more efficient'
A U.K.-based law firm wanted to streamline their decentralized Finance and Accounting (F&A) processes. Infosys BPO was engaged to setup a Shared Service Center (SSC), which introduced process efficiencies, and consolidated activities.
Philips selected Infosys in 2007 to acquire and operate its Shared Service Centers (SSCs) in Poland, India and Thailand. Within two years of operations, Infosys implemented process automation projects, a transaction-based pricing model, leveraged... best-shore locations, and reduced employee attrition. Currently, Infosys manages complex Finance and Accounting (F&A) processes and procurement operations for Philips
A leading investment bank wanted to consolidate its reconciliation functions and move to a technology platform. Infosys partnered with the bank to migrate from a silo-based model to a utility-based model and then eventually move to a technology... platform. The move was carried out to get a unified view of risk across its control function and also build an efficient and scalable utility model. The dynamic and innovative approach supporting value creation spurred growth and profitability of the company.
T-Mobile UK wanted to outsource its finance directorate processes and focus on its core business. The company selected Infosys BPO as its outsourcing partner to manage complex transactional processes. We implemented our rigorous transition methodology... across functions such as customer finance, procurement and controlling, accounting, and commercial finance. Infosys BPO enabled smooth transitioning despite the process being complex and challenging.