Organizations are moving towards paperless offices to avoid unmanageable paper volumes, time consuming identification and sorting processes, and maintenance. Digital...
Mailroom solution makes optimal use of technology and facilitates speedy processing of mails in an error free environment. Digitization enables traceability of documents and better customer delivery resulting in improved end-customer satisfaction at reduced costs.
In the current economic downturn, companies face revenue and cost pressures and an uncertain future. Many turn to technology to realize benefits beyond cost savings. Automating the Accounts Payable (AP) function...
has become an important agenda for companies, as most of their invoices are paper-based. Our experts analyze the concept of designing an optimal technology landscape and deriving transformational benefits.
Transition is a critical phase in Business Process Outsourcing (BPO). Success of transition decides the success of outsourcing. To help smooth out the plan, Gartner states, "We dispel two myths regarding BPO transitions: Firstly, the BPO provider bears the responsibility...
for the BPO transition, and secondly, transitions require minimal oversight and attention by clients. While the BPO provider has a great deal of transition responsibility, the client also has transition responsibility and must assign resources to pivotal roles to ensure an optimal transition." Best practices help getting it right the first time.
Europe is an emerging market for Business Process Outsourcing (BPO), says Michel de Zeeuw, Vice President and Executive Client Partner and Member of Infosys BPO Executive Committee. He believes that companies in Europe...
must outsource their business processes to become more scalable and competitive. According to him, Royal Philips has set a trend by signing a seven-year agreement with Infosys BPO to provide Finance and Accounting, and Procurement services to more than 400 Philips organizations globally.