NelsonHall, a leading analyst and advisory firm, has ranked Infosys high in their Targeting Learning BPO Report published in October 2010 on:
- Ability to provide effective blended learning environment, including Web 2.0 technologies
- Ability to reduce costs/improve learning experiences across all four towers
- Strength of LMS portal
- Learning Analytics Capability
NelsonHall has also published Infosys' vendor profile, which focuses on the learning business process outsourcing (LBPO) services, offered by Infosys' Learning Services practice. This profile also covers the broader Infosys Learning Services provided through Infosys Technologies.
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Infosys started Human Resources Outsourcing (HRO) services in 2005 and established an HR BPO unit in 2006. The Learning Services practice was established in 2007.
NelsonHall has assessed Infosys' strengths in providing Learning Services as follows:
Flexible pricing models
- Ability to leverage existing clients, including ITO & BPO clients
- Ability to offer clients a low price by using a predominantly offshore model
- Ability to provide various methods of learning including:
- Informal learning, learning portals, mobile content delivery and e-learning
- Comprehensive content development methodology
- Global delivery capability
- Ability to provide HR services alongside learning, for clients wanting one provider
Published with the permission of NelsonHall
Learn more about the Infosys BPO Human Resources Outsourcing practice
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For more information on Infosys' Learning Services, contact us