Legal Process Outsourcing

Infosys LPO achieves operational excellence by implementing proven methodologies and frameworks. We do this through quality control, training excellence and productivity improvements that provide clients with reliable consistency, innovation and customization of services to provide them value for money.

Infosys pioneered the GDM to ensure the distribution of application and business process lifecycle activities and resources, while ensuring their integration through key drivers such as processes, quality, tools, knowledge management, program management and risk mitigation.

Infosys LPO has a proven ability to ramp up or down as per client requirements to weather project peaks and troughs.

Infosys has a strong technology heritage, and has more than 100 tools that are applicable to client engagements to improve customer experience and business performance.

Infosys LPO has invested in partnerships and alliances with best-of-breed technology companies.

Some of the certifications / assurances that form a part of Infosys’ Risk Portfolio include SAS70 Type I and II (Audits) / TR19:2005 and ISO27001 / FISAP. Further, Infosys BPO has earned the highest rating, Level 5, for the e-Sourcing Capability Model (eSCM–SP: v2.0) by Carnegie Mellon University's IT Services Qualification Center (ITSqc). Infosys LPO is continuously strengthening its quality and security standards in order to address sensitive needs of its clients.

In addition to leveraging Infosys’ well-established vertical and technology expertise, Infosys’ consulting arm allows our LPO practice to undertake complex assignments in the area of banking and finance.

Infosys has been successfully providing services, as a trusted partner, to more than 690 clients over the past 30 years. 97.8% of our revenues come from existing customers – proof that we take pride in building strategic long-term client relationships. We have a proven track record of incubating and developing market leadership positions for newer services in response to client requirements. Infosys LPO also understands the sensitivity of client data and has put robust controls in place to ensure data security.

Infosys LPO has a one-of-a-kind, dedicated in-house training and certification program on domain knowledge, soft skills, process, and technical expertise to deliver end-to-end business solutions.

Infosys has been consistently ranked as a leading employer in India and is able to attract and retain the best talent at competitive salary levels.

Infosys has a global footprint with 65 offices and 74 development centers in the U.S., India, China, Australia, Japan, Middle East, the U.K., Germany, France, Switzerland, Netherlands, Poland, Canada, and many other countries.

Zero-debt company with rock solid financial stability. Infosys is a US$ 6.9 billion company with a market capitalization in excess of US$ 41.7 billion.