Sales and Fulfillment

Infosys BPO boosts Cisco's sales support

Infosys BPO helped Cisco Systems Inc. enhance the quality of service and increase revenue, while driving Six Sigma initiatives to improve customer satisfaction.
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Infosys BPO honored for excellence in shared services

Infosys BPO was recognized for outsourced services delivery at the Shared Services & Outsourcing Network (SSON) 2010 North American and Australasian Shared Services Excellence Awards.
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Selling has evolved. Are you ahead of the curve?

The Everest Group and Infosys BPO hosted a webinar on multi-channel commerce. Experts share perspectives on a lean business approach that enables enhanced efficiency and flexibility.
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'One of the best partners we have ever had is Infosys'

The Customer Service and Support Operations team at networking major, Cisco, talks about Infosys BPO's transformational contribution to its operations and processes. Infosys' "ability to adapt and create new skills" has impressed them.
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Features & Opinions

'Order management needs a holistic approach for compelling value'

Infosys BPO expert discusses how the Sales and Fulfillment practice enhances efficiency and increases revenue with an integrated approach to processes across the supply chain.

Published with permission of Shared Services & Outsourcing Network

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Infosys Partners with P&G to Transform Shared Service Center

Infosys helped P&G’s Singapore Customer Service Center to transform its order-to-cash operations by automating several operations. This enabled P&G to refocus its expertise on customer service. In an interview with Shared...

Published with permission of SSON

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Related Information

Media Mention

In an exclusive interview with Shared Services & Outsourcing Network (SSON), Infosys BPO's Rajiv Raghunandan shares insights on the evolution of Sales & Fulfillment Business Process Outsourcing.

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Reproduced with the permission of SSON

Success Stories

In an interview with Shared Services & Outsourcing Networking (SSON) P&G's Associate Director, Ashit Mehra, explains how Infosys helped transform P&G's order-to-cash operations resulting in improved operational efficiency.

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Reproduced with the permission of SSON

Shared Services and Outsourcing Week Brazil 2012

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Shibulal's vision of Tomorrow's Enterprise