Infosys BPO Sourcing and Procurement Practice
The Infosys BPO Sourcing and Procurement Practice is guided by a single mantra– to help clients lower their third-party spend and optimize procurement operations by ‘doing more with less’. We achieve this by delivering transformative solutions, either largescale or targeted. At the core of our solutions is our proprietary platform Infosys ProcureEdge™.
Over the years, we have amassed a wealth of global supply market knowledge and built a 1,600-strong team working from delivery centers spread across 23 countries. Our experts help driveprocurement strategic transformation and spend reduction initiativesthat help our clients save more than US$200 million every year.
Challenges and opportunities
The procurement function has transformed to become more strategic over the years. Today, it delivers significant business value through strategic sourcing and spend management, but there remain challenges such as:
- High cost of service delivery
- Paucity of strategic sourcing skills, domain and category expertise
- Lack of measures to deal with economic shocks and market volatility
However, opportunities are also aplenty. We combine the right people and expertise, efficient processes and technologies, to deliver the most effective outcomes. We offer capability optimization through usage of offshore resources, leveraging category expertise, using fit-for-purpose processes, and an operating model that is scalable, with lower fixed costs.
How Infosys BPO delivers business value
As a specialist S&P services provider, our solutions focus on delivering long term sustainable value. They are underpinned by proprietary category management tools, deep domain and industry expertise, and change management tools. We take full responsibility of affecting procurement process improvements that are measured through our proprietary process progression model (PPM) and implemented using our value relationship methodology (VRM). With Infosys S&P solutions, you get:
- A global network of category management and strategic sourcing expertise
- Proven delivery model that enables operational sourcing and tactical buying
- A help desk with multiple language support and procurement service centers