Communications Service Providers

Features & Opinions

Creating sustainable value from social analytics

A good social intelligence platform can provide enterprises with meaningful insights for real-time decision making. In this article, our Infosys experts provide an overview of the broad landscape of social media data analytics. It is a must-read for organizations looking to leap ahead of the competition.

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A Case for Business Transformation Outsourcing

Beyond the hype about transformation, real work is being delivered, says Imrana Khan in an article in www.globalservicesmedia.com . A telecom equipment provider improved inventory accuracy by 25% with approximately $7.9 million...

Published with permission of Global Services Media

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Downturn Demands Niche Solutions, not Vanilla Offerings

Service providers must offer customized solutions that address the ecosystem to accelerate innovation.

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'Order management needs a holistic approach for compelling value'

Infosys BPO expert discusses how the Sales and Fulfillment practice enhances efficiency and increases revenue with an integrated approach to processes across the supply chain.

Published with permission of Shared Services & Outsourcing Network

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