Financial Services

Financial Major Enhances Productivity through Business Process Outsourcing

A leading financial information provider partnered with Infosys BPO to provide round-the-clock services for customers. We developed an automated workflow tool that supported multiple languages. It enabled round-the-clock coverage of financial... markets from Infosys' delivery centers in Hangzhou, China and Bangalore, India. Our workflow tool enhanced productivity by 54% and generated savings of US$ 794,000.

Infosys Realizes "Business Value" for a Global Investment Bank by Streamlining its Reconciliation Processes Resulting in Savings of US$ 8 Million Annually

A leading investment bank wanted to consolidate its reconciliation functions and move to a technology platform. Infosys partnered with the bank to migrate from a silo-based model to a utility-based model and then eventually move to a technology... platform. The move was carried out to get a unified view of risk across its control function and also build an efficient and scalable utility model. The dynamic and innovative approach supporting value creation helped to spur growth and profitability of the company.

Leading Mortgage Bank Realizes Business Value across Lines of Business

A leading global financial institution wanted an end-to-end mortgage outsourcing solution. Infosys BPO's rich domain expertise and proven track record helped the company enhance its Service Level Agreement (SLA) management practices, improve service delivery... and boost productivity. In a span of three years, the company has moved up the value chain and delivered solutions across various Lines of Business (LOBs).