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Loan Modifications

Loan modification: Process and system flow


Growing demand for loan modification at both lenders’ and servicers’ end demands a systematic response that incorporates efficiencies and best practices. Government-aided programs have boosted the loan modification business, requiring compliance from both lenders and servicers. The growing backlog of loans that require intervention makes it imperative to outsource some or all loan modification functions.


Infosys BPO offers a comprehensive and compliant Loan Modification service combining process and technology.

Challenge Solution Benefits
Mounting backlog of loans Outsourcing of loan modification functions around document review, payment plan creation, underwriting and closing
  • Systematic response ensures efficiency
  • Incorporation of best practices clears backlog
Compliance with government loan modification rules and regulation Ensuring compliance with all state laws and regulations Financial institutions can deal with the pressure of stringent compliance timelines

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