Payor Service Offerings
The health insurance industry is challenged by:
- Increasing IT and business process cost pressures
- Speed-to-market demands to launch new products due to intense competition
- Lack of resources to manage stringently regulated, increasingly complex and rapidly evolving technology environments
- Lack of resources to manage an unprecedented level of consolidation and accelerate integration through process management
Click on 'Core Functions' for details 
Infosys BPO's Healthcare Outsourcing solution provides HIPAA-compliant business processing support and services to healthcare payors across the value chain.
The Infosys BPO Advantage
Focus on Value beyond Cost Arbitrage by
- Automating processes to reduce manual effort
- Using our IT expertise for various claims processing systems (QNXT, Facets and legacy mainframe platforms) to improve claims auto adjudication rates
Strong Analytics and Reporting Capabilities
Supplement transaction processing (e.g. application of statistical modeling in overpayment analysis) and enable informed decision-making.
Shorter Transition Timelines by
Deploying the existing pool of trained resources in a short timeframe.
Strategic Tie-ups with Healthcare IT platform solutions providers
Provide platform-specific BPO services such as claims processing solutions on QNXT and Facets.
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Healthcare offerings