Features & Opinions
Life Matters: Infosys BPO journal on next-generation insurance
The Insurance practice of Infosys BPO presents ‘Life Matters’, a thought leadership journal. Our experts discuss industry trends and share insights into next-generation insurance.
The journal presents business strategies to address rapid changes in the financial market, regulatory landscape and customer demographics. It uncovers service models and technology pathways to transform insurance operations.
Life Matters, Volume II: Consumerization – Impact of Changing Consumer Demand
In this second volume of the Life Matters journal, we bring you perspectives around the life insurance annuity and retirement services industry from Infosys experts as well as from industry thought leader Steven Leigh. Among topics discussed are how smart insurers are seeing ‘gamification’ as a way to change agent behavior and how the life insurance industry is ridding itself of its conservative image and becoming more and more consumer-centric.
Life Matters, Volume I: A Perspective on Life Insurance, Annuity and Retirement Solutions Industry
In the first edition, we focus on ‘Uncertainties and changing landscape – The industry response’. Thought leader Thomas Patzko joins Infosys’ experts to analyze the implications of new economic realities and business imperatives. We explore technological and operational enablers to grow in a digitally connected world. Our experts evaluate collaboration tools and a global policy management system to meet the needs of next-generation consumers.