Insurance Practice
Infosys has been a pioneer in Insurance Business Process Outsourcing since 2003. The Infosys BPO Insurance practice is focused on being a change agent. We enable and promote cost-effective and efficient business processes across the insurance lifecycle in Property & Casualty (P&C), life, annuities, and reinsurance.
Our success stories reinforce our commitment and dedication towards creating better processes and change. We have successfully delivered 25-40% cost savings to our customers by leveraging our Global Delivery Model. We continue to provide sustained savings throughout the relationship through transformation initiatives and technology-led solutions.
The Infosys BPO Insurance practice enables efficient and cost-effective business processes across the insurance lifecycle in Property & Casualty (P&C), life, annuities, and reinsurance.
Overview of Services and Platforms

Insurance CoE
Infosys BPO’s Insurance Centre of Excellence (ICoE) focuses on delivering industry and functional solutions for global insurance players. Our solutions impact activities across the insurance value chain and help carriers optimize expense and loss ratios, create a sharper focus for their core business and have a direct impact on the top-line revenue.
The Infosys BPO Insurance practice delivers incremental value by blending technology with operational excellence. Our core insurance platform enables clients to move to a variable cost structure for better agility and effective response to business cycles.
The Infosys BPO Advantage
Our platform-based solutions and Global Delivery Model ensure cost savings. We focus on core processes, customer interaction and analytical insights to improve decision making, revenue growth and profitability.
Brochure
Infosys BPO Insurance Practice
Infosys Insurance Customer Relationship & Information Management (CRIM) Solution
Infosys Reinsurance Administration - IREAD
Solution+ for End-to-end Solutions for Life Insurance Administration