Manufacturing

Gartner Case Study on Philips: Pricing Model Challenges Moving from an Internal Finance or Shared-Service Organization to BPO

In 2007, Dutch multinational Philips moved three of its finance and accounting shared-service centers to Infosys BPO using a hybrid pricing model.
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Infosys BPO transforms procurement at Rio Tinto: Outsourcing Center

Rio Tinto maximized sourcing and procurement spend by implementing a procure-to-pay solution. Infosys BPO enabled a business transformation by establishing an offshore sourcing and procurement Center of Excellence.
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Infosys BPO boosts Cisco's sales support

Infosys BPO helped Cisco Systems Inc. enhance the quality of service and increase revenue, while driving Six Sigma initiatives to improve customer satisfaction.
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Infosys BPO, a catalyst for Philips' growth in Latin America

The Infosys BPO Belo Horizonte Delivery Center becomes a change agent as Philips prepares for rapid growth in Latin America.
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'Infosys challenged our processes to make them more efficient'

The Director, Global Financial Services, Alcoa and the Country Head, Alcoa India GBS discuss how Infosys BPO enhanced processes since 2004.
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'One of the best partners we have ever had is Infosys'

The Customer Service and Support Operations team at networking major, Cisco, talks about Infosys BPO's transformational contribution to its operations and processes. Infosys' "ability to adapt and create new skills" has impressed them.
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Features & Opinions

Rio Tinto: A procurement transformation success story

In a webinar hosted by The Hackett Group, Peter McNamara, General Manager - Project Procurement and Development, Rio Tinto Procurement, discusses the value realized from a procurement transformation by Infosys BPO.

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Infosys BPO, a catalyst for Philips' growth in Latin America

The Infosys BPO Belo Horizonte Delivery Center becomes a change agent as Philips prepares for rapid growth in Latin America.

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'Order management needs a holistic approach for compelling value'

Infosys BPO expert discusses how the Sales and Fulfillment practice enhances efficiency and increases revenue with an integrated approach to processes across the supply chain.

Published with permission of Shared Services & Outsourcing Network

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An Outcome-based Approach to Procurement Outsourcing

Infosys' expert proposes an alternative model for procurement outsourcing to ensure business transformation and sustainable savings.

Published with permission of Global Services Media

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Redesign Sourcing for Procurement Transformation

A sourcing structure aligned with business needs improves performance across the supply chain, according to Infosys' expert.

Published with permission of Sourcing Interests Group (SIG)

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Infosys Reiterates Its Commitment in LATAM With Philips Deal in Brazil
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