Infosys BPO Manufacturing Practice

If your organization is looking for a solution that goes beyond standardized operating models and benchmarks, we can help. Our mandate is to transform your business using analytics and automation.

Our team comprises over 8000 dedicated professionals across 27 global service delivery locations providing end-to-end business solutions. Our domain expertise is enriched by a center of excellence that leverages industry experts and business consultants in developing new service offerings for our clients.

We deliver solutions for three sectors in the manufacturing industry vertical:

  • High-technology
  • Automobile, aerospace, and discrete manufacturing
  • Process manufacturing and resources

Our solution portfolio combines technology platforms, point solutions, analytics, and consulting.

Faster go-to-market systems and exceptional service delivery

Organizations in the high-technology space strive to achieve faster go-to-market systems and exceptional service delivery. Our consultants leverage the Process Progression Model (PPM) to generate insights, deploy new technology, and deliver best-in-class results.

First-time-right solutions

In the automobile, aerospace, and discrete manufacturing space, our focus is to enable organizations to achieve precision and quality in every single manufactured unit. We provide first-time-right solutions in sourcing and procurement, finance and accounting, and sales and fulfillment.

Niche value additions

Organizations struggle to tackle legal challenges, reduce time-to-market, gain insights in procurement of materials and suppliers, and implement industry best practices. We provide niche solutions that address these issues and add value.

Read more on our wide range of offerings for the manufacturing sector

Our service model includes:

  • Edge platforms: We assist clients in transitioning from OPEX- to CAPEX-intensive models. This adds greater credence to our role in addressing clients’ business challenges and unlocking business value by applying proven process methodologies with integrated IT and business process outsourcing solutions
  • Bolt-on tools: We have multiple process-specific tools across domains that can be easily integrated with multiple software such as SAP and Oracle. These tools greatly help in process automation, realization of business value, customer satisfaction, and co-creation to sustain long-term partnerships
  • New service offerings: We design new service offerings to meet end-to-end business needs of your organization. We have specialized offerings including:
    • Environmental consultancy services for product data compliance
    • Social media services including content management and analytics
    • Engineering support processes
Manufacturing in a nutshell

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