Media and Entertainment

Strategies for Newspapers to Flourish in the Digital Age

The newspaper industry struggles as readers increasingly access news online and advertisers shift from print to the online medium. Newspaper companies can be profitable by managing operations cheaper, better and faster, according... to Infosys' experts. They need to monetize new channels such as combining the audiences of newspapers and their websites with innovative advertising strategies. In addition, publishing companies must analyze their cost structure and capitalize on global sourcing to realign core and support functions

Published with permission of Bpotimes.com

A Case for Business Transformation Outsourcing

Beyond the hype about transformation, real work is being delivered, says Imrana Khan in an article in www.globalservicesmedia.com . A telecom equipment provider improved inventory accuracy by 25% with approximately $7.9 million... worth of inventory rejects cleared. An Australian Bank improved its resolution time by 90% from 28 days to only two, freeing capacity by 50%.

Published with permission of Global Services Media

BPO value beyond bottom-line savings: Forbes Insights survey finding

Global companies seek a value-based approach to business process outsourcing, according to the results of a survey conducted by Forbes Insights in association with Infosys BPO.

Published with permission of Forbes Insights

Downturn Demands Niche Solutions, not Vanilla Offerings

Service providers must offer customized solutions that address the ecosystem to accelerate innovation.