Media and Entertainment

What Do You Want To Do?

Infosys BPO service offerings for media and entertainment enterprises

Whether you’re looking for pure-play process services based on functional capabilities, or niche service offerings built on domain expertise, Infosys BPO is geared to deliver value. Our enterprise service offerings like finance and accounting (F&A), sourcing and procurement (S&P), human resources outsourcing (HRO), sales and fulfillment (S&F), and legal process outsourcing (LPO) are common across all M&E industry segments – including publishing, music, studios and network, and gaming.

We are differentiated by our ability to seamlessly integrate technology platforms, BPO services, and industry-focused consulting. This helps us create far-reaching outcomes for your enterprise – from process transformation to content monetization to customer experience.

Our core offerings for media and entertainment

Studios and networks
Studios and networks
  • Metadata tagging
  • IP and Licensing management
  • Royalty reporting
  • Content localization

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  • Media process services like subtitling and creative re-editing
  • EPG tagging and localization, content delivery across formats
Publishing
Publishing
  • Support for advertising and circulation operations
  • Accounting and customer service
  • Order management

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  • Digital ad operations
  • Campaign management
  • Royalty administration
New media
New media
  • Digital ad operations (account management, order insertion, content development, campaign setup, compliance, optimization, reporting and monitoring campaign performance, customer service)

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  • Search marketing and SEO services (paid and organic promotions)
Social media
Social media
  • Presence management
  • Moderation
  • Response management
  • Advocacy management

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  • Social analytics
  • Social Media Command Center (SMCC)

 

SG&A services
Order to cash (order management, billing, collections)
Order to cash (order management, billing, collections)
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Finance and accounting
Finance and accounting (general ledger, accounts payable, accounts receivable)
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Human resources outsourcing
Human resources outsourcing (payroll, employee engagement, recruitment)
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Related Information

Media Mentions

Infosys BPO Wins Two Awards at the North American Shared Services Excellence Awards
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Infosys BPO Services

Infosys BPO India offers an integrated IT-BPO delivery model