Retail Practice
Retailers are increasingly focusing on their core business to enhance top-line performance. Innovation, cost savings and operational consolidation are imperative to address rising consumer demand, increased competition, fragmented markets, and complex global supply chains and product portfolios. In addition, retailers face challenges such as:
- In store – Non-standardized processes result in a high degree of fragmentation, inefficient labor management, stock outs, and shrinkages
- Customers – Respond to changing customer preferences and pressure to deliver better value
- Technology – Disparate systems and applications, limited integration and consolidated infrastructure
- External challenges – Seasonal variations in the business, intense competition, variable local/ regional spending power, and suppliers' pressure on margins
Infosys’ Retail Solutions
Infosys has invested significantly in domain and technology to create a range of transformational solutions in retail for context, store, customer-centric and analytics offerings. Our solutions are geared to impact SG&A through cost arbitrage, impact COGS by variabilizing cost and freeing up working capital and finally enhancing revenue through business insight and high-end analytics.
