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Life Matters: Infosys BPO journal on next-generation insurance

Life Matters, a journal from the Infosys BPO Insurance practice, showcases strategies to grow and innovate. Our inaugural issue shares perspectives on life insurance, annuity and retirement solutions.
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Infosys BPO boosts Cisco's sales support

Infosys BPO helped Cisco Systems Inc. enhance the quality of service and increase revenue, while driving Six Sigma initiatives to improve customer satisfaction.
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BPO value beyond bottom-line savings: Forbes Insights survey finding

Global companies seek a value-based approach to business process outsourcing, according to the results of a survey conducted by Forbes Insights in association with Infosys BPO.
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Infosys BPO honored for excellence in shared services

Infosys BPO was recognized for outsourced services delivery at the Shared Services & Outsourcing Network (SSON) 2010 North American and Australasian Shared Services Excellence Awards.
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Infosys BPO, a catalyst for Philips' growth in Latin America

The Infosys BPO Belo Horizonte Delivery Center becomes a change agent as Philips prepares for rapid growth in Latin America.
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'Infosys - a collaborative, trusted business partner'

"If you want to reduce costs, if you want to free your people up to concentrate on more strategic work, Infosys is a real answer," says Jim Young, Executive General Manager of People and Culture, Group Business Services, National Australia Bank.
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'Infosys challenged our processes to make them more efficient'

The Director, Global Financial Services, Alcoa and the Country Head, Alcoa India GBS discuss how Infosys BPO enhanced processes since 2004.
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Infosys BPO Journal, Vol. V: Redrafting Business Models - Tomorrow's Enterprise in Action

Global companies must manage change by developing new business models to compete effectively. Learn about outsourcing strategies, hybrid sourcing models, HR and platform-based outsourcing.
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'One of the best partners we have ever had is Infosys'

The Customer Service and Support Operations team at networking major, Cisco, talks about Infosys BPO's transformational contribution to its operations and processes. Infosys' "ability to adapt and create new skills" has impressed them.
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