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  • Spark and Infosys BPO: a game-changing partnership 
     

    Spark and Infosys BPO: a game-changing partnership

    Client: Spark NZ
    Industry: Telecom
    Spark New Zealand and Infosys BPO embarked on a journey to prepare for deploying enhanced technology capabilities. Infosys BPO helped Spark in reducing the work in progress backlog as well as decreasing the lead time. Watch the video to learn how Infosys BPO enabled Spark to deliver amazing outcomes for its customers.

  • Rio Tinto and Infosys BPO - a wonderful journey of 'Driving Agility. Together' 
     

    Rio Tinto and Infosys BPO - a wonderful journey of 'Driving Agility. Together'

    Client: Rio Tinto
    Industry: Manufacturing
    This video traces the foundation of a fruitful affiliation that outlines a shared commitment to excellence. Starting out as a technology partner back in 2005, Infosys BPO today offers a wide range of industry solutions and services to Rio Tinto. Today, the relationship is a wonderful journey of 'Driving Agility. Together.'

  • Propelling TP Vision to stay ahead of the curve 
     

    Propelling TP Vision to stay ahead of the curve

    Client: TP Vision
    Industry: Manufacturing
    TP Vision works in an industry with thin margins where there is a constant need for monitoring financial performance. Leveraging our finance and accounting (F&A) shared service center (SSC) led to increased internal customer satisfaction as Infosys BPO arms them with timely information, enabling them to make sound business decisions.

  • Brit Insurance and Infosys BPO embark together on a journey towards agility 
     

    Brit Insurance and Infosys BPO embark together on a journey towards agility

    Client: Brit Insurance
    Industry: Insurance
    Brit Insurance is a growing organization that has evolved with time on its journey towards agility. Together with Infosys BPO, they are geared for the future as they expand their capabilities, efficiencies, and their business noiselessly.

  • Infosys helped Skanska set up a shared service center for its F&A function 
     

    Infosys helped Skanska set up a shared service center for its F&A function

    Client: Skanska
    Industry: Construction
    Skanska was on a mission to set up a shared service center for its finance and accounting (F&A) processes. Infosys provided the domain and skillset, assisting Skanska in realizing this transformation project. With support from Infosys, the transition from a distributed environment to a single shared service center was smooth and efficient.

  • More than just an offshore talent hub – Infosys helps Staples with ideas for reinvention 
     

    More than just an offshore talent hub – Infosys helps Staples with ideas for reinvention

    Client: Staples
    Industry: Retail
    As Staples undergoes a significant reinvention, Infosys is helping it think about its performance differently. This has resulted in various automation and process improvement initiatives which are helping the company reduce cost while still delighting customers.

  • A partnership with Infosys BPO – exactly what Visy Industries wanted 
     

    A partnership with Infosys BPO – exactly what Visy Industries wanted

    Client: Visy Industries
    Industry: Manufacturing
    Cost-friendly finance and accounting solutions from Infosys BPO are helping Australia-based Visy Industries to stay competitive. Find out what differentiators influenced executives at this large privately-owned paper company – to make up their mind in favor of a partnership with Infosys.

  • Infosys BPO experts work shoulder to shoulder with the Charming Shoppes team, sitting miles away 
     

    Infosys BPO experts work shoulder to shoulder with the Charming Shoppes team, sitting miles away

    Client: Charming Shoppes
    Industry: Retail
    Tony Hughes (Vice President of Finance and Shared Services, Charming Shoppes) values Infosys BPO's collaboration, innovation, partnership, and accountability. He says that with Infosys BPO deeply embedded in Charming Shoppes' business, these qualities have been a catalyst for several transformational initiatives.

  • “Infosys BPO brings true partnership, innovative thinking and quality to the table” 
     

    "Infosys BPO brings true partnership, innovative thinking and quality to the table"

    Client: Cisco
    Industry: Manufacturing
    Cisco’s Gilles Leyrat and Natasja Meeuwisse put the spotlight on the 11-year Cisco-Infosys relationship and how Infosys BPO experts are enabling them in customer service and related processes.

  • TPA services from Infosys McCamish boost M Financial’s success in the US insurance industry 
     

    TPA services from Infosys McCamish boost M Financial’s success in the US insurance industry

    Client: M Financial
    Industry: Financial Services
    James Friel, Director – Insurance Operations at M Financial, elaborates on how Infosys McCamish helped their operations pre-empt errors and avoid them. In his words, Infosys McCamish didn’t ‘implement something and then just walk away,’ but ensured the repeatability of its successful operations.

  • “We throw them our challenges and they help us deliver creative solutions” 
     

    "We throw them our challenges and they help us deliver creative solutions"

    Client: Athene Annuity and Life Assurance Company
    Industry: Insurance
    Despite highs and lows in their business, Christine Kapteyn, Vice President, Insurance Operations at Athene Annuity and Life Assurance Company, says that Infosys McCamish always rises to the challenge and delivers on expectations through relentless client focus, sheer responsiveness and flexibility.

  • Partnering for solid business decisions  
     

    Partnering for solid business decisions

    Client: Gen Re
    Industry: Insurance
    Cathy Ernst (Vice President, Gen Re) talks about how Infosys approached replacing their reinsurance systems, resulting in the ability to track not just metrics but the business overall. They are also enjoying an increase in the quality of their data, and Cathy notes that the partnership has “helped Gen Re make some solid business decisions”. Further, she looks ahead to a continued relationship with Infosys, moving forward with Gen Re’s future business strategies.

  • Hudson CFO: Infosys’ TalentEdge raised us to ‘world-class’ standards 
     

    Hudson CFO: Infosys’ TalentEdge raised us to ‘world-class’ standards

    Client: Hudson
    Industry: Services
    Talent firm uses Infosys TalentEdge for payroll and billing — and finds an unexpected differentiator.

  • Saving millions through the back office 
     

    Saving millions through the back office

    Client: Staples
    Industry: Retail, CPG and Logistics
    Derk Visser, CFO of Staples Brazil walks us through the challenges and their decision to partner with Infosys. The partnership resulted in streamlined back office functions, higher margins and more efficient operations.

  • Scaling from shared services to core services 
     

    Scaling from shared services to core services

    Client: Brown Brothers Harriman
    Industry: Financial Services
    “What’s different about it, and I think it’s a compliment to Infosys, is our ability to use them for aspects of what we offer as a core service.” - Tim Connelly, Partner, Investor Services, Brown Brothers Harriman

  • Managing triple digit growth, efficiently 
     

    Managing triple digit growth, efficiently

    Client: Athene Annuity and Life Assurance Company
    Industry: Insurance
    "Infosys has been a great partner. The leadership and the relationship management team and all the touch-points between McCamish, Infosys, and Athene Annuity are terrific. The interaction, the communication, the process, is terrific. We are very, very pleased with the relationship."
    - Chris Grady, Head of Retail, Athene Annuity & Life Assurance Company

  • "Infosys challenged our processes to make them more efficient" 
     

    "Infosys challenged our processes to make them more efficient"

    Client: Alcoa
    Industry: Manufacturing
    The Director, Global Financial Services, Alcoa and the Country Head, Alcoa India GBS discuss how Infosys BPO enhanced their processes since 2004.

  • "One of the best partners we have ever had is Infosys" 
     

    "One of the best partners we have ever had is Infosys"

    Client: Cisco
    Industry: Manufacturing
    The Customer Service and Support Operations team at networking major, Cisco, talks about Infosys BPO's transformational contribution to its operations and processes. Infosys' "ability to adapt and create new skills" has impressed them.

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