Infosys BPO in the News

  • Business Process Management Nirvana - Powered by Automation and Driven by Insights

    September 29, 2016

    In this article published by CIO Review magazine, Anantha Radhakrishnan, CEO & MD, Infosys BPO talks about the four phases of growth the BPM industry has seen. He foresees the next phase of growth as being the most significant which will not be about people and/or software, but about human-ware that melds the best of people with the best of technology - with great potential for self-service, eliminating mundane work, amplifying human intelligence, visualizing value, and creating a human revolution.

  • Webcast: SunTrust Transformation Journey – Resources, Robotics, Client-Experience

    September 15, 2016

    In this webcast from The Hackett Group, the attendees learned about SunTrust’s recent transformation journey within their Consumer Lending operations. This journey included realignment of resources, the use of robotic process automation, and a keen focus on the client-experience.

  • ‘A Compelling Confluence at Infosys and the Best Conference I’ve Ever Attended’

    July 29, 2016

    Pierre Mitchell, Chief Research Officer and Managing Partner, Spend Matters, was an invitee at the Infosys Confluence 2016 this year. In his feature published in Spend Matters, he talks of his experiences at the event where the focus was on innovation and the convergence of the digital and the physical world. He calls it ‘perhaps the most thought provoking vendor event’ he has ever attended.


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